Claim Rejections Specialist
Remote
Full Time
Experienced
At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We’re seeking a Claims Rejections Specialist to join us. This is a remote position.
As a Claim Rejections Specialist, you will be responsible for directly supporting the needs of the medical billing/clearinghouse business. This position requires the coordination across internal and external partners, including clients. You will be responsible for performing the appropriate steps or actions needed to reprocess rejected claims, complete inquiries with carriers to resolve issues, and address inquiries from other departments.
What you’ll do:
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We’re seeking a Claims Rejections Specialist to join us. This is a remote position.
As a Claim Rejections Specialist, you will be responsible for directly supporting the needs of the medical billing/clearinghouse business. This position requires the coordination across internal and external partners, including clients. You will be responsible for performing the appropriate steps or actions needed to reprocess rejected claims, complete inquiries with carriers to resolve issues, and address inquiries from other departments.
What you’ll do:
- Research and resolve rejected claim filing issues
- Submit corrected claims to appropriate carriers / clearinghouses
- Communicate identified issues with internal Zotec employees
- Respond professionally to emails from management regarding client A/R issues
- Review provider and client setups to identify and notify the appropriate team to correct the issue
- Follow up on issues consistently until they are resolved
- Communicate with internal partners and outside carriers / clearinghouses to research issues and gather information to resolve rejections
- Respond with appropriate urgency when inquiries are received
- Utilize problem solving, organizational, and priority management skills
- Complete all other duties as assigned
- High school diploma or equivalent
- Ability to work under deadlines and in high volume conditions
- Proficient MS Office skills
- Knowledge and understanding of medical billing highly preferred
- Excellent written communications and organizational skills
- Exceptional verbal communication and interpersonal skills
- Flexible mentality; willing and capable of performing varied tasks and adapting to change
- Must be detail-oriented and able to work independently while prioritizing your workload
- Professionally exercises discretion and independent judgment in day-to-day work
At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!
Learn more about our organization, by visiting us at www.zotecpartners.com
E-Verify and Equal Opportunity Employer
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